Privacy Policy

Last updated: June 3, 2026

Introduction

Cloud Puma ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, physical address)
  • Service preferences and inquiries
  • Communication history with our team
  • Property details relevant to garden care services

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our garden care services
  • Respond to your inquiries and fulfill your requests
  • Send you service-related communications
  • Analyze usage patterns and optimize our website
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner or your browser settings. For more information, see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 127 Garden Boulevard, Brisbane QLD 4000, Australia