Terms of Use

Agreement to Terms

By accessing or using the Cloud Puma website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Use of Services

Cloud Puma provides professional garden care and landscape maintenance services across Australia. Our services are subject to availability and may vary by location.

Eligibility

You must be at least 18 years old to engage our services. By using our website, you represent that you meet this age requirement and have the authority to enter into binding agreements.

Service Terms

Quotes and Pricing

All prices displayed on our website are in Australian Dollars (AUD) and are subject to change without notice. Final pricing will be confirmed in writing before service commencement. Quotes are valid for 30 days unless otherwise specified.

Scheduling and Cancellation

Service appointments must be scheduled in advance. Cancellations or rescheduling requests should be made at least 48 hours before the scheduled appointment to avoid potential fees.

Property Access

You are responsible for providing safe access to your property and informing us of any hazards, underground utilities, or special conditions that may affect our work.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cloud Puma and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Conduct

When using our website or services, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Interfere with the proper functioning of the website
• Collect or harvest personal information without consent
• Use automated systems to access the website without permission

Limitation of Liability

Cloud Puma strives to provide high-quality services, but we cannot guarantee specific results. Our liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

Service Limitations

While we take every precaution, garden care involves inherent risks. We are not responsible for:

• Pre-existing plant diseases or pest infestations
• Damage caused by severe weather or natural events
• Underground utilities not properly marked
• Results affected by factors beyond our control

Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that services will meet your specific expectations or that results will be achieved within a particular timeframe.

Indemnification

You agree to indemnify and hold Cloud Puma harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Brisbane, Queensland.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 127 Garden Boulevard, Brisbane QLD 4000, Australia